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My husband I came to Pueblo Bonito SunSet for our Anniversary/Birthday.. we get here to a beautiful resort... it took us two days get here due to flight cancellations, that's a different story so by the time we get here and get to the representative at the front desk,...
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Anonymous
bob oct 22 313456

i was married at the sunset,wonderful helpful staff ,no pressure to buy timeshare,grounds are beautiful,would recommend resort to anyone, if your goal is to drink and party 24...

Anonymous
Pedro

It's Mexico for Christ's sake .

1.0
Cabo San Lucas, Bcs
#1109432
Reply to reviews
My husband had offered our week to my nephew in November. We made the reservation but a few weeks later he let us know that he could not go due to a work scheduling conflict. My husband called back a reservation agent and told him to cancel the reservation. Just spoke...
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1.8
I liked
  • View
I didn't like
  • Complete scam sales pitch
  • Arbitrary rules and changes to timeshare use
  • Rules
#1084651
Reply to reviews
We have owned in EMERALD BAY Mazatlan since 2007, used it in 2008, used SUNSET BEACH in 2010 and SUNSET BEACH this year. Now I am told my contract does not allow me to go to SUNSET BEACH but every three years. Read through my contract and nothing there, called member...
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3.2
I liked
  • Staff
I didn't like
  • Arbitrary rules and changes to timeshare use
  • Rules
  • Lack of communication
#1073973
Reply to reviews

Pueblo Bonito Membership Review

Pueblo Bonito
#1023371
1.3
Details
Pueblo bonito Bunch of scammers I bought a membership in September 2015 I try to use it this year and it's nothing like they told me they're a bunch of scammers
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
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Quality of Accommodation
Quality of Food
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Value for money
Website

Pueblo Bonito Vacation Ownership Review

Pueblo Bonito
#969769
2.7
Details
We are owners. They are selling rooms online as hotel rooms and tell us there is no availability. We pay two weeks a year near $1500 a year and can't book a room. Scamming the owners since the contracts are expiring. Too bad because it's a nice place. Reversing our payment for 2017 dues. They can sue me.
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Billing Practices
Cleanliness
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website

Short Review on September 29, 2016

Pueblo Bonito
#927772
RIP OFF❗️❗️❗️❗️After declining timeshare, sent to 'arm twister' Geroge Moore. Preferred Packsge seemed good for newly retired with flexible last minute decks. WRONG!!! CHEAP week @$49-
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Pueblo Bonito Vacation Ownership Review

Pueblo Bonito
#911791
Don't buy they told us that they would sell our old timeshare which they never did. I wished I would of used fin law attorney to cancel my time share but I did not know at the time.
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My friends and I also attended the timeshare presentation. Two of us were seriously considering purchasing. Our sales agent was Don. He painted a pretty picture of how it would work. He talked about the Pueblo Bonito properties being available yearly. He left the table...
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4.9
#1047172
Reply to reviews
We got scammed too!! We were told we would get a 1, 2 or 3 bedroom suite for less than $899 a week with this program. They also threw in 1 week to stay at the Montecristo, on top of the hill, which is more exclusive. They moved us from one "closer" to the next then...
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Anonymous
Laura

Did you get anywhere with your credit card company? About to dispute the exact same deal.

Anonymous
Juan Cervantes

The same histoy for us...

3.2
I liked
  • Resort
I didn't like
  • High pressure sales of false programs
  • Deceit
  • Complete scam sales pitch
#1038817
Reply to reviews
We went to a timeshare presentation at Pueblo bonito. Upon my return home I was reviewing documents and noticed my 15 year deal was for 30 years. We were told that we could have them rent our week if needed or they could also re-sell the unit if needed. but all was a...
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#1030734
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Really sad today because I realize we were totally scammed by Edgar Alarcon with PB resort. We paid $2500 for what they called a 15 year timeshare. We were also told that the packet of information would come to us within 6 weeks. It has been over 2 months and I have...
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Anonymous
Anonymous

I was scammed too---they promised that I could rent a 1, 2, or 3 bedroom for my family at sunset beach----never has that been available!!! Frustrated

Anonymous
Vpkudla

Awe, sorry to hear you got ripped off too. I complained to the developer who in turn put me in touch with Edgar's boss - Mitch McDonald @ 01152 624 142 9999 x 7056He was nice...

4.0
I didn't like
  • Being hustled into a bad deal
#1005649
Reply to reviews
We were promised a lot and have not been able to get any of it. What we were sold was completely different than what was explained to us, we should have known better! Do not buy from these people... even Andrew Maassen the friendly Canadian won't return phone calls or...
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Anonymous
Anonymous

Same story here. We had a deal that they would take back with credit our Emerald Bay in exchange for Different plan at Sunset. Turns out we got some credit in discount but ...

Anonymous
Anonymous

We have had the EXACT same experience. Paid $26,000 for a timeshare and were promised "Guaranteed Income" when we sell our weeks back and "No Exchange Fees" to RCI. Both of th...

Cabo San Lucas, Bcs
#988877
Reply to reviews
Puebla Bonito Preferred and Concord os the biggest time share scam !! They tell you so many lies to get you purchase and then when you get home the truth sets in!! I have owned for a year now and cannot even book a room. The preferred plan is a bunch of ***. The...
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1.0
#984824
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Pueblo Bonito contractos with RCI, RCI contracts with Concord. If you want to spend days trying to deposit your weeks to use, forget it. This is a scam! Don't buy into the timeshare, you'll never new able to exchange it for another location unless you are 2-3 years out...
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Anonymous
Anonymous

My daughter used our timeshare and the bed was covered with bed bugs. The management was advised but management never rectified the situation. The water is supposed to be fil...

Anonymous
Anonymous

Does anyone know if a class action lawsuit is possible? Has anyone tried?

1.7
Cabo San Lucas, Bcs
I didn't like
  • High pressure sales of false programs
#969744
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