Pueblo Bonito Golf Resort & Spa
Hello we were tourist from Bay Area, California, we were there on Friday April 13,2018 invited to a timeshare preferred member presentation and which seemed to be a great deal but what was verbally promised by Martรญn Carrillo-Senior Consultant Salesmen was nothing he put on the contract we wanted to cancel. We came back within 24 hours and these 2 said we'd get our initial payments if we told them who the person that told us we had 5 days to cancel was(full name and where the person worked) so Martรญn can recover his commission otherwise they weren't giving us our money back but only a cancellation. I wanted to let you guys know how much of a run around they gave us, went back the next day decided I should be recording of our experience and they turned ugly after we requested our down payment.
Reason of review: Return, Exchange or Cancellation Policy.
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