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2.1

I too was suckered into this package that is nothing like I was told it was. I bought this after I turned down a membership contract.

I was turned over to a whole new sales team who sold me this. Basically you are entitled to view resorts on a wholesale travel site. There are some good deals but most are studio units with no kitchen and very few dates available. Kind of like my experience with RCI.

only it cost me $2000.00 US to join.

I was told I could go back to pueblo bonito for the next 15 years for $399.00 US per visit. Stay away from these crooked buggers.

Reason of review: Not as described/ advertised.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

Pueblo Bonito Pros: View, Carts.

Pueblo Bonito Cons: Crooked preferred passport scam, Passport package, High pressure sales of false programs, High pressure sales and no refund of deposit, Poor customer service.

Location: Cabo San Lucas, Baja California Sur

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Maram Lpo

Es una estafa. Deberia ser denunciable. Juega conque no eres de Mexico, te vas cuando termina tu estadia, y te das cuenta que ha sido un error contratar esta *** Nos queda las redes sociales para que otros incautos no caigan en la trampa

Guest

Same as me. I am out $3000.

So pressured. Everything they said was a lie. I have the passport.

Can’t find anything available. Been 2 years.

Esteban Munoz Fernandez

La membresia es una estafa. Tirar el dinero si quieren.

Nosotros caimos en este engaño. Lo unico que me queda es inundar en todo internet sobre mi experiencia horrible con esta empresa.

Yoanna Wss

Review #925428, Perry Qxh, is not an "opinion." It is FACT! We booked a bonus trip right before the pandemic and had to cancel.

It took us 11 months to receive a refund and our bonus trip is no longer valid, nor are we receiving "savings credits." It's as if we're being punished because of the pandemic.

Customer service is horrendous! Ernesto Coppel must be ashamed.

Alyse Pkr

Exactly the same thing happen to me! Went to PB Emerald bay, Mazatlan last January 2021, and they pressured me to buy this "ownership" or rights as they said. All the comments here are exactly the same situation as mine!...

Zane Efm

Same thing here, sales guy said the resort was never fully booked, we could always get a room under 399.00. Complete lie.

Its outsourced to a third party company and the guy on the phone told me the only places they offer under 399.00 is in the US. We were also told we would get 50% off the all-inclusive meal packages which was a lie. The guy at the thirds party site (legacy sales) laughed at me and said I should of logged in at the hotel to see what I was buying, which you cant do because it takes 45 days to activate your account after purchase. Complete was of your money.

Their crooks and will do anything to get you to sign their contract. Even the contract is faulty.

Sani Pzo

Seems that I was suckered too :( Did you get to book a follow up visit at all?

Guest

We had the same experience. We were able to use one passport week this year for $699 for a one bedroom at the Pueblo Bonito Sunset Beach but that is all for the $2500 that we spent.

We were sold a 15 year contract with 17 visits to be used over the next 15 years. The first year nothing was available. The second year we went. Now we can't book anything.

We are told that we need to book through Pueblo Bonito travel. Nothing at any of the Pueblo Bonito resorts id available and no discount is given for our membership. This is definitely a scam! This was offered after I refused to buy into the timeshare membership.

We literally weren't allowed to leave until we purchased something. I was literally in tears trying to get out of there because I didn't want to buy into another timeshare.

Guest

I wish I had been able to research this. The high pressure tactics didn't allow it.

You sign then or don't get it.

I did get my "bonus" week which was awesome, but good luck getting another one! If it sounds too good to be true it probably is!

Guest

I agree! I got suckered too!

They promised unlimited weeks but they have not been available for the 2 years since I paid the $2021.50. SCAM

Guest

I bought the passport package but do not fully understand it. Using my bonus week in January to try to find out.

If I can stay at a Pueblo Bonita resort in a junior suite for $399 at 90 day notice it sounds like a good deal.

Availability? We will see.

Guest
reply icon Replying to comment of Guest-1609579

I to, do not understand what we bought. It is complicated because my wife doesn't want to go back.

What our salesperson told us doesn't seem to be in the deal.

I understood i could sell weeks but I see no way to do it. I'm in trouble at home, of course it is my fault.

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