Product: Pueblo Bonito Vacation Ownership Clear all filters (21 of 21 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Hello we were tourist from Bay Area, California, we were there on Friday April 13,2018 invited to a timeshare preferred member presentation and which seemed to be a great deal but what was verbally promised by Martín Carrillo-Senior Consultant Salesmen was nothing he...
Read more
1.0
Product
Pueblo Bonito Vacation Ownership
#1235349
Reply to reviews
Unrelated to the Passport account is the remodel of the downtown Pueblo Bonito Resort. People come to Mexico to experience Mexico and that resort was a beautiful example of Mexican art and structure. I know it needed updating because there were problems with humidity,...
Read more
3.9
Product
Pueblo Bonito Vacation Ownership
I liked
  • View
  • Pillow menu
  • Resort
I didn't like
  • High pressure sale tactics
  • Passport package
  • Remodel plans for mazatlan original resort
#1199686
Reply to reviews
We were taken in by the sales pitch and purchased a timeshare contract on February 21, 2018 on February 23, 2018 we met with the Sales director with a letter stating the intention to rescind the contract within the 5 day period allowed. He copied the letter and gave us...
Read more
Anonymous
PEMCO

The 5 year regulation is that once every 5 years the Board of Directors may impose a special assessment to cover the cost of furniture replacement. Members pay their annual ma...

1.8
San Jose Del Cabo, Baja California Sur
Product
Pueblo Bonito Vacation Ownership
I didn't like
  • High pressure sale tactics
#1197229
Reply to reviews
We bought time at Rose and Sunset beach back in the 80's.We love cabo and thought this would force us to take some time to our selves and enjoy vacation. the problem is that they so oversell that you can not use your time. you have to book a year out. Who knows what is...
Read more
2.5
Product
Pueblo Bonito Vacation Ownership
I didn't like
  • Carts
#1162792
Reply to reviews
I told her I had had enough of Pueblo Bonito and wanted to sell it. I also would not continue to pay the bi-annual fees. Of course she said we would have sell the unit ourselves. I told her she seemed like a nice person and she should look into working for a reputable...
Read more
1.8
Product
Pueblo Bonito Vacation Ownership
I liked
  • View
I didn't like
  • Poor customer service
  • Rules
  • Arbitrary rules and changes to timeshare use
#1084651
Reply to reviews
In the end they basically changed the name from like Pueblo Bonito Premium Club to the Pueblo Bonito Preferred Passport which is essentially a 3rd party travel agency. You don't realize they start changing the name. They make it so glamorous and then drop the rate to...
Read more
Anonymous
Laura

Did you get anywhere with your credit card company? About to dispute the exact same deal.

Anonymous
Juan Cervantes

The same histoy for us...

3.2
Product
Pueblo Bonito Vacation Ownership
I liked
  • Resort
I didn't like
  • Deceit
  • Complete scam sales pitch
  • High pressure sales of false programs
#1038817
Reply to reviews
We were promised a lot and have not been able to get any of it.What we were sold was completely different than what was explained to us, we should have known better! Do not buy from these people... even Andrew Maassen the friendly Canadian won't return phone calls or...
Read more
Anonymous
Anonymous

Same story here. We had a deal that they would take back with credit our Emerald Bay in exchange for Different plan at Sunset. Turns out we got some credit in discount but ...

Anonymous
Anonymous

We have had the EXACT same experience. Paid $26,000 for a timeshare and were promised "Guaranteed Income" when we sell our weeks back and "No Exchange Fees" to RCI. Both of th...

Cabo San Lucas, Bcs
Product
Pueblo Bonito Vacation Ownership
#988877
Reply to reviews
Show

Pueblo Bonito Vacation Ownership Review

We are owners. They are selling rooms online as hotel rooms and tell us there is no availability. We pay two weeks a year near $1500 a year and can't book a room. Scamming the owners since the contracts are expiring. Too bad because it's a nice place. Reversing our payment for 2017 dues. They can sue me.
2.7
Details
Billing Practices
Cleanliness
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
Product
Pueblo Bonito Vacation Ownership
#969769
Reply to reviews
Buyer Beware! Pueblo Bonito timeshares are a rip off. The timeshare sales people are *** artists of the highest caliber. The "high pressure closer" Cyndi Gantka Johnson made it sound as if I would be getting these wonderful benefits, lots of time, great room. ...
Read more
2.3
Product
Pueblo Bonito Vacation Ownership
#944631
Reply to reviews
After turning down timeshare, sent to 'strong arm' for the Pueblo Bonito Passport. Showed list of last minute stays for $49.00 for week. Newly retired, we were interested. . So for $2,000 we bought Preferred Passport. Fools!!! Later found out to book one, there was...
Read more
Anonymous
pissed customer

Is there any Action Law Suits on them now? I would like to get on too its crazy they tell you about staying at Pueblo Bonito Sunset for $399 and that's not true I only have 1 ...

Anonymous
Anonymous

I too bought Pueblo Bonito Preferred Passport in November 2016 at Pueblo Bonito Sunset. I was told I was an owner at PB but it was a lie. I can't even book into the resort b...

1.0
Product
Pueblo Bonito Vacation Ownership
#927747
Reply to reviews