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We were taken in by the sales pitch and purchased a timeshare contract on February 21, 2018 on February 23, 2018 we met with the Sales director with a letter stating the intention to rescind the contract within the 5 day period allowed. He copied the letter and gave us...
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1.8
San Jose Del Cabo, Baja California Sur
I didn't like
  • High pressure sale tactics
#1197229
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the hotel double charged us for all inclusive we paid in advance they took out of our account months before we traveled we got there no problem they gave us our bracelets then one month after check out they charged our card again we have been trying ti resolve for two...
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1.8
I didn't like
  • Lack of communication
#1194069
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Enough of Pueblo Bonito’s shady games!!

Seems like every time we turn around we’re getting assessed some new “fee” for having a timeshare there in Cabo. Lied to the first time and it’s continued throughout the five years we’ve had it. Do NOT buy from these people!!!!
#1188318
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We bought time at Rose and Sunset beach back in the 80's. We love cabo and thought this would force us to take some time to our selves and enjoy vacation. the problem is that they so oversell that you can not use your time. you have to book a year out. Who knows what...
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2.5
I didn't like
  • Carts
#1162792
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We stayed at Pueblo Bonito Mazatlan for over fifteen years. There current contract expires in 2017. We went to a sales presentation about the new additions and construction. We listened to the sales presentation and didn't like the fact that there was no excelleration...
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#1155951
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My husband I came to Pueblo Bonito SunSet for our Anniversary/Birthday.. we get here to a beautiful resort... it took us two days get here due to flight cancellations, that's a different story so by the time we get here and get to the representative at the front desk,...
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Anonymous
Jay Jones

Maby it was a blessing I only purchased an exit package. I may have lost my money but now I see Mexico. One time share was mean and agressive after we said no. Pueblo Bonito j...

Anonymous
bob oct 22 313456

i was married at the sunset,wonderful helpful staff ,no pressure to buy timeshare,grounds are beautiful,would recommend resort to anyone, if your goal is to drink and party 24...

1.0
Cabo San Lucas, Bcs
#1109432
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My husband had offered our week to my nephew in November. We made the reservation but a few weeks later he let us know that he could not go due to a work scheduling conflict. My husband called back a reservation agent and told him to cancel the reservation. Just spoke...
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1.8
I liked
  • View
I didn't like
  • Poor customer service
  • Rules
  • Arbitrary rules and changes to timeshare use
#1084651
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We have owned in EMERALD BAY Mazatlan since 2007, used it in 2008, used SUNSET BEACH in 2010 and SUNSET BEACH this year. Now I am told my contract does not allow me to go to SUNSET BEACH but every three years. Read through my contract and nothing there, called member...
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3.2
I liked
  • Staff
I didn't like
  • Arbitrary rules and changes to timeshare use
  • Lack of communication
  • Rules
#1073973
Reply to reviews
My friends and I also attended the timeshare presentation. Two of us were seriously considering purchasing. Our sales agent was Don. He painted a pretty picture of how it would work. He talked about the Pueblo Bonito properties being available yearly. He left the table...
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4.9
#1047172
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We got scammed too!! We were told we would get a 1, 2 or 3 bedroom suite for less than $899 a week with this program. They also threw in 1 week to stay at the Montecristo, on top of the hill, which is more exclusive. They moved us from one "closer" to the next then...
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Anonymous
Laura

Did you get anywhere with your credit card company? About to dispute the exact same deal.

Anonymous
Juan Cervantes

The same histoy for us...

3.2
I liked
  • Resort
I didn't like
  • High pressure sales of false programs
  • Deceit
  • Complete scam sales pitch
#1038817
Reply to reviews