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Pueblo Bonito - Don't trust them

I paid for a timeshare and now they say they no record of me purchasing one. They are unwilling to help and they say they have no record of me owning one even though I have all the paper work. Also I was sent to collections for a maintanence fee and they collect from my ex wife and me. Do not support this place it is a rip off. I have to hire an attorney to fight them.
Company wrote 0 private or public responses to the review from 2 days ago.
I liked
  • Hotel was nice
I didn't like
  • Just rip you off whenever they can
#1417122
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October 2007 we were invited by my brother to their timeshare.. there was a free breakfast for all guest of the owner of time share.. I told my husband we were not buying.. but the agent was so trying hard to convinced us and he offered a lot of beers to my hubby that...
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Company wrote 0 public responses to the review from Sep 26.
#1366384
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This hotel and their promotions department are undeserving a 1 star, I wish their was an option for zero stars! I was approached at the airport by Luis to attend a 90 minute promotion and breakfast at their hotel, in return for 450 pesos taxi reimbursement, 1000 pesos...
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Company wrote 0 private or public responses to the review from Sep 22.
1.0
Mazatlan,Sinaloa
#1363070
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Pueblo Bonito - Snake salesman

Beware. It’s all fabricated. Don’t do it.
Company wrote 0 private or public responses to the review from Aug 19.
#1333610
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Where to start??!! My husband and I stayed at PB Pacifica in Nov. 2016 as hotel guests and agreed to go to the presentation for a $400 gift voucher we could use at the resort. We had agreed before hand that a timeshare wasn't really our thing. Our salesperson was a...
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Company wrote 0 public responses to the review from Jun 30.
Anonymous
Rhonda

Agreed. True story

Anonymous
MT

True!!! Beware!!!

#1292672
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I went to use my timeshare I purchased last year, was told my points would cover my first week, and would have to pay money for my other three weeks. I was fine with that , but when I went to book my week they said I had to pay $2800. for the maintenance fee. I have a...
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Company wrote 0 private or public responses to the review from Jun 28.
1.0
#1291104
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Purchased the timeshare in 2010. I only opted for an every other year contract since I knew I didn't want to go to Mexico every year because we love Hawaii. I was told my unused week(s) will roll over. Moving forward, I have paid my $900 maintenance fee as agreed....
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Company wrote 0 public responses to the review from May 09.
Anonymous
Mishka

It was very well state to us that we only pay the week if we use it....either you use it or you can rent it out that is up to you and you have to do that for yourself or pay a...

#1252032
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Pueblo Bonito is a bunch of scammers, I bought a membership in May of 2016 I tried to use it this year and it's nothing like what they told me at the time of purchase. The certificate I was given by the resort sales rep with a 3000 rebate for a 7 night stay cannot be...
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Company wrote 0 public responses to the review from Apr 30.
#1244622
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Hello we were tourist from Bay Area, California, we were there on Friday April 13,2018 invited to a timeshare preferred member presentation and which seemed to be a great deal but what was verbally promised by Martín Carrillo-Senior Consultant Salesmen was nothing he...
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Company wrote 0 private or public responses to the review from Apr 17.
1.0
#1235349
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They lie about what benefits are in sales pitch and account services doesn't exist! Don't give this company a dime. Rip off!!!!!!! They promise set prices at any RCI property--this is not true. We left 6 voice mails and sent multiple emails with no response. Still...
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Company wrote 0 private or public responses to the review from Apr 15.
Anonymous
Anonymous

Agree complete scam. Not to mention the RCI “benefit” is only for a year or two and then you have to start paying for membership. They failed to mention this in their sales pi...

2.5
I didn't like
  • Complete scam sales pitch
#1234219
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