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Where to start??!! My husband and I stayed at PB Pacifica in Nov. 2016 as hotel guests and agreed to go to the presentation for a $400 gift voucher we could use at the resort. We had agreed before hand that a timeshare wasn't really our thing. Our salesperson was a...
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Anonymous
Roman C

Agree 100% - The Pueblo Bonito Preferred thing is the biggest scam of all -totally useless. We also tried to book the Montechristo this year to find it not available to us, so...

Anonymous
Another Dissatisfied PB Owner

This is the same process for me. I totally thought I would have access to the Monte Cristo. Ended up with a Jr. suite every other year, not even the 2-bedroom unit my sister a...

#1292672
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I went to use my timeshare I purchased last year, was told my points would cover my first week, and would have to pay money for my other three weeks. I was fine with that , but when I went to book my week they said I had to pay $2800. for the maintenance fee. I have a...
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1.0
#1291104
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Purchased the timeshare in 2010. I only opted for an every other year contract since I knew I didn't want to go to Mexico every year because we love Hawaii. I was told my unused week(s) will roll over. Moving forward, I have paid my $900 maintenance fee as agreed....
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Anonymous
Mishka

It was very well state to us that we only pay the week if we use it....either you use it or you can rent it out that is up to you and you have to do that for yourself or pay a...

#1252032
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Pueblo Bonito is a bunch of scammers, I bought a membership in May of 2016 I tried to use it this year and it's nothing like what they told me at the time of purchase. The certificate I was given by the resort sales rep with a 3000 rebate for a 7 night stay cannot be...
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#1244622
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Hello we were tourist from Bay Area, California, we were there on Friday April 13,2018 invited to a timeshare preferred member presentation and which seemed to be a great deal but what was verbally promised by Martín Carrillo-Senior Consultant Salesmen was nothing he...
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1.0
#1235349
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They lie about what benefits are in sales pitch and account services doesn't exist! Don't give this company a dime. Rip off!!!!!!! They promise set prices at any RCI property--this is not true. We left 6 voice mails and sent multiple emails with no response. Still...
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2.5
I didn't like
  • Complete scam sales pitch
#1234219
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I bought my share from Tulio who was very calm and kinda explained everything after I asked many questions. I was very clear I wasn't going to buy. How I ended up buying is still a mystery. Now I'm trying to get out if the contract before 15 days lap and all over...
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#1228209
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Pueblo Bonito - Review

We were at the Pacifia location , for fourteen days. It was a wonderful experience. Wait staff was exceptional, nice, polite, and hard working. The activity director, Frananda, was high energy and so friendly with everyone, remembering people . names
4.6
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Customer service
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#1222941
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I sent a group on a corporate meeting March 2018 to Pueblo Bonito Pacifica. Every restaurant closed early and all meals had a surcharge that was charged to the room - upon average about $20 per meal. One of my guests went to lie down on one of the beach beds and was...
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#1212266
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Contract Cancelled with Pueblo Bonito Sunset Beach Timeshare. We were super proactive...5 day rescind period used by taking a letter in the form of a template of necessary information we found on the internet. Of course the sales people didn't tell us about the rescind...
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fa1th1st2
fa1th1st2

Centro de Atención al Turista, Tourist Assistance CenterState government office in Cabo San Lucas, MexicoAddress: Centro, 23450 Cabo San Lucas, Baja California Sur, MexicoHour...

Anonymous
LKH11

I am in a similar situation and would love to hear more about the advice they have given you. Anyway you could share some of your knowledge with me. I am currently back in the...

#1205329
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