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I have been a happy owner at pueblo bonito sunset for @6 yrs until.....this past october when I went to the "owners breakfast" where I was fed a load of bull from omar "cookie" ordura. I was told that by upgrading to points instead of the week I owned and joining the preferred plan we would actually have 4 wks of vacation with no maintenance fee.

(the deposited preferred points every year would pay those fees). He also promised he could/would sell any weeks we didnt use for a profit. (By selling these weeks he would be making contact with more potential buyers so that was the advantage to him). After three months of trying to book my vacation and getting all kinds of crazy answers as to what I owned and what I had to pay I booked a week in a presidential which is what I have owned for the last 6 yrs.

I was told repeatedly the manager would call or email with an explanation of what I had purchased because it was nothing like the deal cookie explained. Within weeks I received close to 20 phone calls from people interested in buying my time share. I called the resort and asked which companies they had dealt with in the past for resales - wanting to make sure I was dealing with a legitimate company. Well basically dont believe a word they say about anything.

Turns out the company they recommend - elite property management out of san francisco is also a total fraud. They tell you that there is no out of pocket expense to you until after you are paid for your unit. Until they explain you must pay mexican taxes - they send all kinds of background information, take you to the sat website which explains mexican taxes on foreign property owners etc.

All seems very legit with lots of documentation but......they are a fraud as well.

Pueblo bonito took me for a fool twice!!

Reason of review: Not as described/ advertised.

Location: Audubon Park, Kentucky

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